Privacy Policy

Adova Group collects, uses and shares relevant information that users of our Products are requested to provide us with via our Website, accessible on https://simmons.fr.

In order to preserve the privacy of your Personal Data and for the sake of transparency, we have drawn up this document so that you can discover and understand how we process the data that you provide us with.

Adova Group undertakes to ensure the highest level of protection and security for your personal data pursuant to European and French regulations applicable.

As such, the purpose of the Privacy Policy formalized herein is to describe:

the data we collect and why we collect it;

the way we use this data;

your rights concerning the use of your personal data.

Please note that this Policy reflects our contractual commitments, in particular the Terms and Conditions of Use of the Website.

The Privacy Policy hereof is not applicable to mobile applications or to third-party websites, whether they are partners of our company or not, to which our Website may redirect you.

For further information on personal data protection, please refer to the French CNIL (Data Protection Authority) website: https://www.cnil.fr/en/home

I. Data collected

To provide all users of our products with the best possible services, we may collect and process various data, which is collected as follows:

(i) data collected directly from the user: By using our Website or our Application, you are requested to provide us with information that identifies you ("Personal Data"). By way of illustration, you provide us with Personal Data when you purchase one of our Products, when you fill in registration forms for our services, when you participate in one of our competitions, promotional offers, studies or surveys, or when you contact us by any means.

This information contains, in particular, the following data:

• your first name, last name, address, date and place of birth, gender, telephone number, email address;

• banking and financial information, in particular your credit card number;

• your location data when you have agreed that we may collect and process this data;

(ii) automatically-collected data: When you use our products or services, we collect relevant information on a systematic and automated basis. This information relates mainly to the following categories:

• data concerning the device used when logging on or the methods of consultation and use of our services: we may collect information concerning the devices on which you use our services or the networks from which you access them, such as in particular your IP addresses, connection data, types and versions of Internet browsers used, types and versions of plug-ins in your browser, operating systems and platforms, or data concerning your browsing habits;

In any case, we only collect and process data that is strictly required for the purpose for which it was collected. Finally, when we request information from you, we inform you whether providing this information is optional or mandatory, and the consequences of not responding. As such, only the data fields marked with an asterisk are mandatory in order for us to provide you with a service, such as placing an order for example.

Children

Our Website is not intended for children under the age of 16, and we request that such minors do not provide any Personal Data to Adova Group. If we discover that we have collected Personal Data from a minor under the age of 16, we will do everything required to delete this information as quickly as possible.

II. Collected data retention period

As a matter of principle, data collected is kept for a period that cannot exceed five (5) years following the last visit to the Website.

This retention period may be reduced if you close your account or request the deletion of your Data.

However, the retention period for some data may exceed the five (5) years referred to above, in order to comply with our accounting and tax obligations and, more generally, with our legal obligations. In particular, reference is made here to all transactions undertaken and the financial data related to them.

III. Using collected data

Los Datos recogidos sirven para:

(Collected data is used to:

(i) send you information about our services by any means of communication, such as important security warnings or significant changes to this Privacy Policy, as well as to provide you with quality customer support;

(ii) receive your payments; when you place an order, we do not display or store your payment card information. The only information provided is for the purpose of processing your order, fulfilling the contract and avoiding any attempt to defraud you or us;

(iii) enable you to customize, correct and improve our services to provide you with the best possible service; for example, your purchase history may enable us to better inform you when you visit our Site;

(iv) geolocation features; we collect location data only if you authorize us to do so and only for the purpose of providing you with the location-based Services you request (use of the store locator to locate retail outlets). This data is stored on your terminal and is not stored or processed by us.

(v) enable you to create an account that may give you access to specific services that require registration, for example, when you create an Account, we ask for your email address and name to ensure the security of your Account;

(vi) Enable you to log into your Account using the credentials used on social media; If you choose to do this, when you first log in you will be asked to give your consent to the social media provider to provide Simmons with specific information, including your name, email address, profile picture, posts, comments and other information associated with your account on that social media. All this information will be transmitted to Simmons by the social media provider because of the way the connection via a social media works. However, we only store and process your email address. If you do not wish to do this, you can simply log into your Account using your login credentials, without using the credentials associated with your social media account;

(vii) Provide you with product and customer support and to monitor the quality and nature of that service; when you contact a customer support person by email or telephone, we collect Personal Data such as your name, postal address, telephone number, email address and contact preferences, as well as information about the Products you own, such as the date of purchase. We may also create event logs that we use to diagnose product or application performance issues and to collect information about a support or service issue. Pursuant to applicable law, we may also record and listen to your conversations with our customer support staff, as well as analyse any feedback voluntarily provided via a customer survey, to improve our customer service. With your consent - which you may withdraw at any time - our customer support staff may log into your Account if required to troubleshoot issues.

IV. Communicating collected data

o provide you with the best possible service, we may share information about you, including your Personal Data, with third party companies who process it on our behalf, as instructed by us and pursuant to legislation in effect and to these Terms and Conditions. Your Data will only be shared with partners who provide sufficient guarantees that appropriate technical and organizational measures are in place to ensure the protection of your rights and Data.

We may also share specific data, including your Personal Data, pursuant to a legal obligation to do so or if we believe in good faith that it is necessary to (i) respond to any claim asserted against Simmons, (ii) comply with any legally enforceable request (iii) enforce any contract entered into with our users (iv) in an emergency involving public health or the physical safety of any person, (v) in connection with investigations and enquiries, or (vi) to protect the rights, property, and safety of ADOVA Group, its users, and more generally any third party.

More generally, we may disclose to third parties any information that you have authorized us to disclose to them. We also reserve the right to disclose some or all of the Data collected in connection with the transfer of ownership or restructuring of our business or its assets provided that the entity to which we transfer the Personal Data will only process your Personal Data pursuant to this Privacy Policy and applicable law.

V. Data location

We retain your Personal Data on our secure servers located within the European Union. However, it is possible that the data we collect when you use our services may be transferred to other countries.

In such cases, we ensure that the data is processed securely and pursuant to this Policy and that it is subject to the European Commission's standard contractual clauses which ensure an appropriate level of protection.

VI. Data security

We implement appropriate security measures complying with customary practice to protect your data from unauthorized access, modification, disclosure or destruction.

VII. Your rights

ADOVA Group has implemented appropriate data protection measures to ensure that your Personal Data is used pursuant to the aforementioned purposes and to ensure that it is accurate and up-to-date and that you can exercise your rights.

Right of access: You have the right to access the Personal Data we hold through your account (accessible through the Website or via the Application).

Right of rectification: You have the right to request the rectification and immediate updating of your Data.

Right to be forgotten ("right to oblivion"): Unless otherwise required by law, we will delete your Data to comply with our legal obligations, including when your Data is no longer needed or when you request us to do so.

Right to limit processing: You also have the right to limit the processing of your Personal Data if you consider that your Data is not accurate or if you object to its use.

Right to portability of your Data: You can ask us for a structured, commonly used and machine-readable format copy of the Data you have provided to us where processing is carried out using automated processes. Where technically possible, you may request that your Data be transferred directly to another controller.

Right to object: In certain circumstances and for reasons relating to your specific situation, you may object to us processing your Personal Data. Where you make such a request and it complies with applicable law, we will no longer process your Data unless we can establish the legitimacy and necessity for processing personal data and that this overrides your rights, interests and freedoms. Likewise, we may process your Data if this is required for the establishment, exercise or defence of legal claims.

To address your request, we may (i) check your identity and (ii) ask you to provide us with the type of information you wish to have disclosed.

Please note that we may retain specific information where we are required to do so by law or where we have a legitimate reason to do so notwithstanding your deletion of the information.

Right to file a complaint with a supervisory authority: 

If you believe that ADOVA is not complying with this Privacy Policy or that your rights under applicable law are not being appropriately protected by ADOVA, you have the right to file a complaint with a supervisory authority. In any case, you may contact us directly at the following address: donneespersonnelles@adova-group.com

Finally, we will take all reasonable measures to notify every user to whom personal data has been disclosed of any rectification or deletion of personal data or any restriction of processing carried out unless such disclosure proves impossible or would require disproportionate effort

VIII. Cookies and similar technology

Cookies are data stored in an Internet user's device that may be used by the Website to send information to the User's or Member's browser, enabling that browser to send information back to the source site (e.g., a session identifier, choice of language or date, etc.). Cookies also make it possible to store status information when a browser accesses different pages of a website or when the browser returns to that website at a later date and, as such, optimize the browsing experience.

Users are informed that, during their visits to the Website, information relating to their browsing may be collected and stored by cookie files that may be automatically installed on their device.

When browsing the Website you may come across different types of cookies:

Publisher cookies

The main purposes of Publisher cookies are for:

• storing variable and personalized data about a visitor to the Website;

• memorizing the various entries made in order to optimize the services that will interest the User or the Member and to make filling in the various forms easier.

Third-party cookies

• tracking cookies;

• audience cookies;

• technical and operating cookies.

The main purposes of third-party cookies are for:

• differentiating Users, sessions and new visits;

• creating statistics to analyse traffic and anonymous browsing;

• recording the source of traffic or a campaign;

• memorizing the login and password to make it easier for an already-registered Member to log in;

• customizing potential business offers;

• securing a User/Member's login to the Website, memorizing their user preferences and optimizing browsing;

• collecting display settings for a website to make browsing easier.

It should be noted that this list is not exhaustive and may change with the Website.

Users may refuse to accept cookies on their computer devices by configuring their browsers following the procedure described in the browser.

In this case, use of the Website and access to the Services may be affected.

IX. Changes to the data collection and processing policy

We may decide to change this Privacy Policy periodically. In the event of significant change, we will inform you and/or seek your consent as soon as possible and using reasonable means. We advise you to check our Policy regularly for any changes or updates made.

X. Data controller and contact

For any requests or queries about this Policy and how we use your Personal Data, please contact us at the following address: 

You may also contact us by postal mail at the following address:

ADOVA GROUP

For the attention of the Data Controller

45 Rue Cardinal Lemoine

75005 PARIS, FRANCE

También puede contactar con nosotros por correo postal en la dirección siguiente:
ADOVA GROUP
A la atención del Responsable del tratamiento de datos 15 rue Traversière
75012 PARIS